Terms & Conditions

1. Arm & Camera Services

Arm & Camera provides professional video production, content creation, editing, recurring Content Plans, individual Content Sessions, AI-assisted and AI-generated video services, and related creative services.

Specific services may have additional terms, agreements, proposals, order forms, checkout terms, or other written conditions.

If a separate agreement applies to a service you purchase, that agreement controls if there is any conflict with these general website Terms & Conditions.

2. Content Plans

Arm & Camera may offer recurring or fixed-term Content Plans.

Pricing, billing frequency, minimum commitments, included production services, revisions, scheduling rights, cancellation terms, and other plan-specific conditions are governed by the applicable Content Plan Agreement and the terms presented at the time of purchase.

Purchasing a Content Plan does not replace or modify the requirements contained in your applicable Content Plan Agreement.

3. Content Sessions

Arm & Camera may offer individual, one-time Content Sessions.

The services included in a Content Session will be described on the applicable sales or checkout page.

Any promotional upgrade credit associated with a Content Session is subject to the eligibility requirements stated when the offer is presented.

Unless otherwise stated, promotional credits have no cash value and cannot be transferred.

4. AI-Assisted and AI-Generated Video Services

Arm & Camera may provide services that incorporate artificial intelligence, generative media, synthetic media, or other AI-assisted production tools.

AI-generated or AI-assisted outputs may include visual variations, artifacts, inconsistencies, unexpected details, or other characteristics inherent to generative technology. Exact duplication of a reference image, person, object, location, style, or prior generated result is not guaranteed unless expressly stated in writing.

Clients are responsible for ensuring that photographs, video footage, logos, trademarks, music, audio, likenesses, names, branding materials, and other content they provide may legally be used for the requested project and that all necessary permissions, licenses, releases, and consents have been obtained.

Rights in certain AI-generated elements may be affected by applicable law and by the terms of third-party AI or generative-media providers. Arm & Camera does not guarantee that every AI-generated element will qualify for copyright protection, exclusivity, trademark protection, or other intellectual-property rights.

Project-specific pricing, deposits, approvals, revisions, payment obligations, delivery conditions, and other requirements are governed by the applicable proposal, checkout page, invoice, service description, or written project terms.

5. Payments

Payments may be processed through third-party payment processors.

By submitting payment information, you represent that you are authorized to use the payment method provided and authorize the applicable charges associated with your purchase.

Recurring subscriptions may continue according to the billing terms accepted at checkout or contained in your applicable service agreement.

Refunds, cancellations, deposits, remaining payment obligations, and previously completed services are governed by the applicable agreement, checkout terms, invoice, proposal, or other purchase terms.

Where a project requires a deposit or partial payment, production may not begin until the required initial payment is received. Where a remaining balance is due, Arm & Camera may withhold final high-resolution, unwatermarked, downloadable, or otherwise final deliverables until all amounts due for that project have been paid in full.

6. Scheduling

Production services are subject to availability.

Some Arm & Camera services use private scheduling links provided directly to clients. Scheduling access may depend on factors including completion of onboarding requirements, payment status, availability, and the terms of the applicable service.

Clients are responsible for providing accurate contact information so scheduling and production communications can be delivered.

7. Client Responsibilities

Clients are responsible for providing information, approvals, materials, access, locations, participants, permissions, and other items reasonably necessary for Arm & Camera to perform the requested services.

Delays in providing required information or approvals may affect scheduling, production, editing, or delivery timelines.

Clients represent that they have the authority and necessary rights, permissions, licenses, and releases for any materials, locations, trademarks, music, footage, photographs, likenesses, or other content supplied to Arm & Camera for use in a project.

8. Revisions and Deliverables

The number and scope of revisions included with a service are determined by the applicable service description or agreement.

Additional revisions, production requests, reshoots, deliverables, or services outside the agreed scope may require additional fees.

For AI-assisted or AI-generated projects, reasonable variations between previews, generations, revisions, and final outputs may occur because of the underlying technology. Revision rights remain limited to the scope included with the applicable service or project agreement.

Preview files may be watermarked, compressed, low-resolution, or otherwise restricted until approval and payment requirements have been satisfied.

9. Intellectual Property

The Arm & Camera name, website, branding, graphics, designs, text, photographs, videos, and other website materials owned by Arm & Camera may not be copied, reproduced, distributed, or commercially used without permission.

Ownership, licensing, and usage rights relating to client-created video content are governed by the applicable client agreement.

Certain AI-generated or third-party elements may be subject to separate licensing terms, platform terms, or limitations under applicable law. Arm & Camera does not guarantee exclusive ownership or copyright eligibility for every AI-generated element used in a project.

10. Website Use

You agree not to use this website to:

• violate any applicable law;
• attempt unauthorized access to the website or connected systems;
• interfere with the operation or security of the website;
• submit fraudulent or misleading information;
• misuse forms, scheduling systems, payment systems, or client resources; or
• copy or commercially exploit website materials without authorization.

11. Electronic Communications

When you provide your email address or telephone number in connection with a purchase, appointment, support request, or client relationship, Arm & Camera may contact you regarding that transaction or service.

Communications may include appointment information, payment notices, production updates, review links, account support, and other service-related messages.

If you consent to receive text messages, message and data rates may apply. Message frequency varies.

You may reply STOP to an applicable text message to opt out of further SMS messages from that messaging program. For assistance, reply HELP, email info@armandcamera.tv, or call +1 (805) 870-9884.

Marketing communications, when offered, may require separate consent. Consent to receive marketing text messages is not a condition of purchasing Arm & Camera services.

12. Third-Party Services

Arm & Camera may use third-party providers for services such as website hosting, customer relationship management, payment processing, scheduling, email, text messaging, video hosting, file delivery, AI and generative-media tools, cloud storage, analytics, and other business operations.

Those third parties may have their own terms and privacy practices.

13. No Guarantee of Business Results

Arm & Camera provides creative and production services but does not guarantee specific views, followers, leads, sales, revenue, engagement, advertising performance, or other business results from content produced.

14. Website Availability and Accuracy

We make reasonable efforts to keep website information accurate and available, but we do not guarantee that the website will always operate without interruption or that every piece of information will always be error-free or current.

We may update services, prices, website content, and these Terms from time to time.

15. Limitation of Liability

To the extent permitted by applicable law, Arm & Camera will not be liable for indirect, incidental, consequential, special, or punitive damages arising solely from use of this website.

Nothing in these Terms limits rights or remedies that cannot legally be waived.

Any liability arising from a separately contracted Arm & Camera service remains subject to the applicable service agreement and applicable law.

16. Privacy

Our collection and use of personal information is described in our Privacy Policy.

17. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles, except where applicable law requires otherwise.

18. Changes to These Terms

Arm & Camera may update these Terms & Conditions periodically.

When changes are made, the Last Updated date at the top of this page will be revised.

Continued use of the website after changes become effective constitutes acceptance of the updated Terms to the extent permitted by law.

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